Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
- 2024 1 Apply 2024 filter
- 2023 141 Apply 2023 filter
- 2022 135 Apply 2022 filter
- 2021 119 Apply 2021 filter
- 2020 96 Apply 2020 filter
- 2019 77 Apply 2019 filter
- 2018 60 Apply 2018 filter
- 2017 104 Apply 2017 filter
- 2016 283 Apply 2016 filter
- 2015 309 Apply 2015 filter
- 2014 331 Apply 2014 filter
- 2013 339 Apply 2013 filter
- 2012 394 Apply 2012 filter
- 2011 339 Apply 2011 filter
- 2010 415 Apply 2010 filter
- 2009 411 Apply 2009 filter
- 2008 450 Apply 2008 filter
- 2007 472 Apply 2007 filter
- 2006 581 Apply 2006 filter
- 2005 560 Apply 2005 filter
- 2004 550 Apply 2004 filter
- 2003 561 Apply 2003 filter
- 2002 601 Apply 2002 filter
- 2001 525 Apply 2001 filter
- 2000 560 Apply 2000 filter
- 1999 518 Apply 1999 filter
- 1998 535 Apply 1998 filter
- 1997 575 Apply 1997 filter
- 1996 554 Apply 1996 filter
- 1995 841 Apply 1995 filter
- 1994 816 Apply 1994 filter
- 1993 840 Apply 1993 filter
- 1992 766 Apply 1992 filter
- 1991 602 Apply 1991 filter
- 1990 610 Apply 1990 filter
- 1989 616 Apply 1989 filter
- 1988 482 Apply 1988 filter
Showing 311-320 of 16169 decisions.
SUMMARY
[1] Michael Wozniak filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a piece of his carry-on baggage, a Nintendo Switch case, that went missing from Flight No. AC219 while he was travelling from Calgary, Alberta, to Vancouver, British...
114-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Samia Benaziez filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding its decision not to transport her from Frankfurt, Germany, to Algiers, Algeria, on January 1, 2018.
[2] Ms. Benaziez seeks compensation in the amount of CAD 14,000 for,...
112-C-A-2021 | Decision | 2021-10-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage on their travel from Nairobi, Kenya, to Toronto, Ontario, on June 22, 2019.
[2] The applicants seek between CAD 2,500 and CAD...
111-C-A-2021 | Decision | 2021-10-20
SUMMARY
[1] Arthur Haliburton filed an application with the Canadian Transportation Agency (Agency) against Air Canada, seeking a full refund for the cost of a ticket for a flight he did not take.
[2] Mr. Haliburton seeks an amount of CAD 300, representing the balance of the refund that he...
109-C-A-2021 | Decision | 2021-10-14
SUMMARY
[1] In Decision No. 34-C-A-2021 (Initial Decision), issued April 30, 2021, the Canadian Transportation Agency (Agency) found that KLM failed to refund Ms. Kaur for the unused portion of her ticket in accordance with the terms and conditions set out in Delta’s...
108-C-A-2021 | Decision | 2021-10-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation for expenses incurred as a result of a refusal to transport.
[2] The applicants seek compensation in the amount of CAD 2,645.25 for the cost of...
107-C-A-2021 | Decision | 2021-10-12
SUMMARY
[1] Kyle MacLean filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Air Transat concerning the difficulties that he experienced when he attempted to travel from Toronto, Ontario, to Santa Clara, Cuba, via Montréal, Quebec, on December 19, 2019.
[2]...
106-C-A-2021 | Decision | 2021-10-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport Ms. Mocanu on her flight from Warsaw, Poland, to Bucharest, Romania, on May 6, 2019.
[2] The applicants seek compensation for the new...
105-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent alleging that he was not informed of a flight cancellation.
[2] The applicant seeks CAD 500 total (in cash or reward miles) for pain and suffering and reimbursement of...
104-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation regarding their delayed baggage.
[2] The applicants seek a replacement business class ticket, valid for two years, due to the inconvenience and embarrassment...
102-C-A-2021 | Decision | 2021-10-06