Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 471-480 of 16170 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation and delays of his flight from Toronto, Ontario, to Vancouver, British Columbia, on April 1, 2019.
[2] The applicant seeks EUR 600 in compensation...
25-C-A-2020 | Decision | 2020-03-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines regarding Austrian Airlines’ refusal to transport her on a flight from Dnepropetrovsk, Ukraine, to Vancouver, British Columbia, via Vienna, Austria, and Frankfurt, Germany, on...
24-C-A-2020 | Decision | 2020-03-10
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding his baggage and clothing, which were damaged during his flight from Toronto, Ontario, to Holguin, Cuba, on May 28, 2019.
[2] The applicant seeks CAD 620 for the...
23-C-A-2020 | Decision | 2020-03-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning delayed baggage upon his arrival in Montréal, Quebec, and the delay of Flight No. SN0255 from Ouagadougou, Burkina Faso, to Brussels, Belgium, on January 8, 2019. Following...
22-C-A-2020 | Decision | 2020-02-21
SUMMARY
[1] The applicant has filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a missed connection on a multi-city international itinerary marketed by Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) [Lufthansa].
[2] The applicant...
19-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Swoop, regarding the cancellation of his flight from Abbotsford, British Columbia, to Hamilton, Ontario, that was scheduled to depart on February 16, 2019.
[2] The applicant seeks compensation in...
20-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] Air Canada filed a request pursuant to section 27 of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings), SOR/2014-104 (Dispute Adjudication Rules) that the Canadian Transportation Agency (Agency) stay Decision No. 72-...
21-AT-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against China Airlines concerning missing car keys from his checked baggage.
[2] The applicant is seeking to recover CAD 364 for the expenses that he incurred for the emergency replacement of his...
18-C-A-2020 | Decision | 2020-02-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity when their return flight from Sydney, Australia, to Vancouver, British Columbia, was delayed and they missed their connecting flight to Edmonton,...
17-C-A-2020 | Decision | 2020-02-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Flair concerning the carry-on baggage fees that the carrier charged at the gate.
[2] The applicants dispute the CAD 336 that they were charged for their four pieces of carry‑on baggage. The...
15-C-A-2020 | Decision | 2020-02-03