Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 521-530 of 16170 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against EGYPTAIR concerning the alleged damage to their checked baggage during the return portion of their round‑trip flight from Toronto, Ontario, to Cairo, Egypt. The applicant seeks compensation in...
59-C-A-2019 | Decision | 2019-09-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to subsection 172(1) of the CTA, concerning the carrier’s alleged failure to provide appropriate seating.
[2] The applicant seeks a full refund of their ticket as well as...
57-AT-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) regarding Air Transat’s refusal to transport them on a flight from Lyon, France, to Montréal, Quebec, on June 16, 2018.
[2] The applicant is seeking compensation in accordance with the codes,...
58-C-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Etihad Airways regarding its refusal to check in a box containing framed photographs as standard checked baggage on their return flight from Ahmedabad, India, to Toronto, Ontario, on February...
55-C-A-2019 | Decision | 2019-09-06
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning damage to their checked baggage while travelling from Toronto, Ontario, to Puerto Vallarta, Mexico, on October 27, 2018.
[2] The applicant seeks compensation in the amount...
54-C-A-2019 | Decision | 2019-08-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding delays that they experienced on Flight No. AC1806 between Toronto, Ontario, and San José, Costa Rica, on December 30, 2017 (outbound flight) and Flight...
53-C-A-2019 | Decision | 2019-08-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on behalf of themselves and their two minor children against Air Transat concerning its refusal to transport them.
[2] The applicant seeks reimbursement for the cost of the replacement tickets that they...
52-C-A-2019 | Decision | 2019-08-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against AeroMexico concerning changes to the itinerary of their round-trip travel from Montréal, Quebec, to Acapulco, Mexico. Specifically, AeroMexico replaced Flight No. AM310 from Acapulco...
51-C-A-2019 | Decision | 2019-08-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning their claim of having been denied boarding on Flight No. WS714 from Vancouver, British Columbia, to Toronto, Ontario, on February 23, 2018.
[2] The applicants...
50-C-A-2019 | Decision | 2019-08-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Transat concerning Drew Guerra’s inability to return to the boarding gate after he had exited the secure area of the terminal, causing him to miss his flight.
[2] The applicants seek...
48-C-A-2019 | Decision | 2019-08-15