Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 531-540 of 16170 decisions.
Abdul-Rasheed Lassan against Saudi Arabian Airlines Corporation and Air Canada. - consumer complaint
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on June 29, 2018 concerning Saudi Arabian Airlines’ decision to deny him boarding for his flight from Jeddah, Saudi Arabia, to Toronto, Ontario, Canada, via Dubai, United Arab Emirates, on...
49-C-A-2019 | Decision | 2019-08-15
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding the diversion of Vivaaerobus Flight No. VB7954 to Abbotsford, British Columbia. In this case, Vivaaerobus was responsible for providing the air transportation that...
47-C-A-2019 | Decision | 2019-08-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Saudi Arabian Airlines because the departure of their flight from Jeddah, Saudi Arabia, to Toronto, Ontario, was delayed for approximately 16 hours.
[2] The applicants, a mother and her...
45-C-A-2019 | Decision | 2019-08-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a two-day flight delay returning from Nassau, Bahamas, to Montréal, Quebec, via Toronto, Ontario.
[2] The applicants are seeking a full reimbursement of their tickets in the...
44-C-A-2019 | Decision | 2019-08-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Pacific Coastal because they missed their flight with Sunwing Airlines Inc. (Sunwing) from Vancouver, British Columbia, to Toronto, Ontario, as a result of the delayed arrival of their Pacific...
43-C-A-2019 | Decision | 2019-07-22
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Brussels Airlines for the loss of several items in the two pieces of baggage that they checked following a flight from Ottawa, Ontario, Canada, to Conakry, Guinea, via Toronto, Ontario, Canada,...
42-C-A-2019 | Decision | 2019-07-17
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning Air Maroc’s refusal to transport them aboard Flight No. AT0274 from Casablanca, Morocco, to Beirut, Lebanon, on May 5, 2018, and their decision not to travel aboard Air...
41-C-A-2019 | Decision | 2019-07-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its notification practices. Specifically, the applicants argue that Air Canada did not make reasonable efforts to inform them of a schedule change, which is in...
39-C-A-2019 | Decision | 2019-07-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Jet Airways concerning the delay and loss of his checked baggage while travelling from Toronto, Ontario, to Chennai, India, via Delhi, India, from August 1 to 3, 2018.
[2] The applicant...
38-C-A-2019 | Decision | 2019-07-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s refusal to transport Maria Guadalupe Lyell from Mexico City, Mexico, to Toronto, Ontario, Canada, on March 12, 2017.
[2] They seek compensation for the...
37-C-A-2019 | Decision | 2019-07-02