Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 161-170 of 19612 decisions.
[1] Christopher Browne was scheduled to travel from Philadelphia, Pennsylvania, to Calgary, Alberta, via Montréal, Quebec, on February 28, 2020. Mr. Browne’s flight from Philadelphia to Montréal, Flight AC8033, was delayed upon departure, causing Mr. Browne to miss his...
25-C-A-2023 | Decision | 2023-03-09
[1] The applicant purchased a round-trip ticket through a travel agency to travel from Montréal, Quebec, to Kigali, Rwanda, departing on July 12, 2019, at 3:00 pm and arriving on July 13, 2019, at 6:50 pm. The outbound itinerary consisted of a connecting flight in Toronto, Ontario, and Brussels,...
24-C-A-2023 | Decision | 2023-03-09
[1] In Decision 98-C-A-2022 (Joel Goldberg and Louise Déry-Goldberg v Air Canada), the Canadian Transportation Agency (Agency) was of the preliminary view that Exception 2 of Rule 100(C) of Air Canada’s Tariff is unjust and unreasonable because it is more restrictive than the refund...
23-C-A-2023 | Decision | 2023-03-08
[1] The applicants purchased tickets through Expedia for travel from Cancun, Mexico, to Toronto, Ontario, departing on May 9, 2020, with the respondent.
[2] The applicants state, “Due to the COVID-19 pandemic, [they] could not leave the country and [their] flight was cancelled.” The respondent...
21-C-A-2023 | Decision | 2023-03-06
[1] Alyssa Wallace purchased a round-trip ticket for travel with Interjet from Montréal, Quebec, to Cancun, Mexico, departing on November 16, 2019, and returning on November 23, 2019.
[2] Ms. Wallace states that she checked the same piece of baggage on her outbound and return flights; and that she...
22-C-A-2023 | Decision | 2023-03-06
[1] The applicants purchased round-trip tickets to travel from Regina, Saskatchewan, to Cancun, Mexico, on March 7, 2020, and returning on March 14, 2020. When they arrived at the airport in Cancun to check in for their return flight, they were informed that the flight was delayed. They were...
20-C-A-2023 | Decision | 2023-02-24
[1] On January 4, 2020, the applicants travelled from Mexico City, Mexico, to Vancouver, Canada, with the respondent. Upon the applicants’ arrival in Vancouver, the checked baggage of Silva Judge was not delivered to them. They reported the baggage missing and provided their contact...
19-C-A-2023 | Decision | 2023-02-14
Background
[1] Volatus filed an application with the Agency on November 24, 2022, for a domestic licence to operate an air service using drones.
[2] In order to be issued a licence to operate a domestic service, an air carrier must satisfy the Agency that it meets all of the requirements of...
LET-A-5-2023 | Decision | 2023-02-10
[1] The applicants were originally scheduled to travel from Ottawa, Ontario, to Melbourne, Australia, on June 27, 2020. However, due to impacts of the COVID‑19 pandemic, their itinerary was changed multiple times. They ultimately travelled to Brisbane, Australia, on August 11, 2020. After a period...
18-C-A-2023 | Decision | 2023-02-03
[1] The applicants purchased non-refundable round-trip tickets from the respondent for travel from Toronto, Ontario, to Cancun, Mexico, departing on April 2, 2020, and returning on April 5, 2020.
[2] The applicants submit that they could not travel due to the COVID-19 pandemic, and as a result,...
17-C-A-2023 | Decision | 2023-02-03