Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 21-30 of 19662 decisions.
Summary
[1] Asael Lubotzky filed an application with the Canadian Transportation Agency (Agency) alleging that Flair failed to provide wheelchair assistance at Fort Lauderdale-Hollywood International Airport when he was travelling from Fort Lauderdale, Florida, to Toronto, Ontario, on January 8,...
26-AT-A-2025 | Decision | 2025-07-03
Summary
[1] James Cattanach filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) regarding the noise and vibration caused by idling locomotives near his residence in Revelstoke, British Columbia. The locomotives are operated by CPKC in its...
25-R-2025 | Decision | 2025-07-03
Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her dog in the cabin for travel to London, United Kingdom (UK). The Agency determined in Decision LET-AT-C-A-49-2021...
24-AT-A-2025 | Decision | 2025-06-26
Summary
[1] Adnan Elmasri filed an application with the Canadian Transportation Agency (Agency) alleging that Air Canada wrongfully refused him transportation for not wearing a mask during the COVID-19 pandemic and that he was not provided with wheelchair assistance after being removed from the...
22-AT-A-2025 | Decision | 2025-06-11
Summary
[1] On June 19, 2023, the Canadian Transportation Agency (Agency) issued Decision 102‑R‑2023 (Decision). In that decision, the Agency found that the applicants are entitled to a private crossing at mileage 48.97 of the Canadian National Railway Company’s (CN) Edson Subdivision, under...
21-R-2025 | Decision | 2025-05-22
Summary
[1] On April 7, 2025, Pine Row Acres applied to the Canadian Transportation Agency (Agency), under the Canada Transportation Act (CTA), for costs it incurred during the proceeding that lead to Decision 13-R-2025 (Decision).
[2] For the reasons set out below, the Agency dismisses the...
20-R-2025 | Decision | 2025-05-15
Summary
[1] Crystal Spring Hawes filed an application with the Canadian Transportation Agency (Agency) following her trip with WestJet from Kelowna, British Columbia, to Honolulu, Hawaii, via Vancouver, British Columbia, on January 4, 2023, and return trip, also via Vancouver, on January 16–17...
19-AT-A-2025 | Decision | 2025-05-15
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) regarding noise and vibration from CPKC’s operations at the Sherbrooke yard (Quebec) adjacent to the applicants’ residences in Sherbrooke.
[2] The applicants seek an...
18-R-2025 | Decision | 2025-05-06
Summary
[1] Diane Zeleny filed an application with the Canadian Transportation Agency (Agency) regarding an alleged barrier to her mobility while exiting Billy Bishop Toronto City Airport (Billy Bishop Airport), owned and operated by Ports Toronto.
[2] For the reasons set out below, the Agency...
17-AT-A-2025 | Decision | 2025-05-05
Summary
[1] Suzanne Creighton filed an application with the Canadian Transportation Agency (Agency) alleging that Air Canada failed to adequately accommodate her nut allergy when it denied her request to leave the seat next to hers vacant. Ms. Creighton was scheduled to travel from Toronto,...
16-AT-A-2025 | Decision | 2025-04-25