Air India Limited

(A) On or about May 2, 2023, Air India Limited did not set out an air transportation charge ("Carrier Imposed Surcharges (YQ)") under the heading "Air Transportation Charges" in the booking system found on the web site airindia.in/, thereby contravening subsection 28(3) of the Air Passenger Protection Regulations.

(B) On or about May 2, 2023, Air India Limited, in an advertisement on airindia.in/, interfered with the ability of anyone to determine the total price for an optional incidental service by listing the cost of "Upfront Upgrades for International Flights" in USD, thereby contravening section 29 of the Air Passenger Protection Regulations.