Flair Airlines Ltd.

(1) On or about May 10, 2023, Flair Airlines Ltd. failed to make available on a digital platform that Flair Airlines Ltd. uses to sell tickets (www.flyflair.com), the terms and conditions referred to in paragraph 5(1)(a) of the Air Passenger Protection Regulations, specifically information on alternative travel arrangements or refunds to a passenger affected by delay, cancellation or denial of boarding when the delay, cancellation or denial of boarding is outside carrier control and information on providing written confirmation of benefit, to volunteers who willingly give up their seat before the flight departs, thereby contravening subsection 5(2) of those Regulations.