Flair Airlines Ltd.
Contravention
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Flair Airlines Ltd. has committed 48 violations, by failing to provide passengers with the option of receiving a confirmed reservation for the next available flight that was operated by any carrier travelling on any reasonable air route from the airport at which the passengers were located, or another airport that was within a reasonable distance of that airport, to the destination that is indicated on the passenger's original ticket, contrary to subsection 18 (1.1) of the Air Passenger Protection Regulations.
These violations occurred on or about August 17, 2024.
(B) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Flair Airlines Ltd. has committed 24 violations following a flight cancellation (F82631) by failing to refund the unused portion of a ticket to passengers within 30 days after the day on which the carrier became obligated to provide the refund thereby contravening subsection 18.2(2) of the Air Passenger Protection Regulations.
These violations occurred on or about September 18, 2024.