Publications
This guide explains:
- the accessibility of on-board entertainment equipment;
- services for passengers with disabilities who want to access on-board entertainment;
- publishing information on on-board entertainment services and any related conditions; and
- personnel training related to on-board entertainment.
This guide explains the obligations of transportation service providers:
- what information they must publish;
- their obligation to provide information in alternative formats; and
- more specific communication obligations related to:
- individual communication needs;
- telephone calls;
- websites;
- public announcements inside terminals; and
- automated self-service kiosks.
This guide explains:
- Who is covered by the additional seating obligations;
- What kind of assistance carriers must give to passengers with disabilities who need additional seats;
- The One Person, One Fare requirement for domestic travel;
- The responsibilities of passengers with disabilities who need additional seats; and
- Travel tips for passengers with disabilities who need additional seats.
This guide explains:
- Services to assist travellers with disabilities during security screening;
- Security screening of travellers with disabilities travelling with an assistive device, mobility aid, support person, or service dog;
- Services to assist travellers with disabilities during the border clearance process; and
- Signage under the control of CATSA and CBSA.
A plain language summary of the Requirements Applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency Guide is available.
This guide describes:
- What mobility aids and other assistive devices are covered by the ATPDR;
- Obligations of transportation service providers concerning:
- Services for travellers who use mobility aids and other assistive devices;
- The accessibility of transportation equipment and terminals for travellers who use mobility aids and other assistive devices;
- Publishing information on services and related conditions;
- Retaining information and documentation for future trips; and
- Personnel training.
- Responsibilities of travellers who use mobility aids and other assistive devices; and
- Tips for travellers who use mobility aids and other assistive devices.
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR) provide a set of clear, consistent and specific accessibility requirements for transportation service providers. The regulations cover many parts of the travel experience, including services, equipment, facilities, communications, training, and security and border screening.
Departmental Plans are expenditure plans for each appropriated department and agency (excluding Crown corporations). They describe departmental priorities, strategic outcomes, programs, expected results and associated resource requirements, covering a three-year period beginning with the year indicated in the title of the report.
The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.
The Financial Statements provide an accounting of the full nature and extent of the Canadian Transportation Agency's activities. They provide a statement of financial position as at March 31, a statement of operations, a statement of change in net debt, a statement of cash flows and explanatory notes for the period ending March 31. These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.
The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.