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... or province and/or railway company) via rail consumer complaints railway issues originating in the united states of america
... or province and/or railway company) Via Rail consumer complaints Railway issues originating in the United States of America
...
Web page | 2022-12-08
... guides - introduction accessible transportation complaints : a guide additional seating and the one person, one fare ... Guides - Introduction Accessible Transportation Complaints : A Guide Additional Seating and the One Person, One Fare ...
Web page | 2022-03-14
Effective December 6, 2022
Part I – General tariff information
Explanation of abbreviations, reference marks and symbols
$
Dollar(s)
(C)
Denotes change which results in neither increases or decreases
(I)
Denotes increase
(N)...
Publication | 2022-09-08
... 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81. in the context of an accessibility ... the Agency can award for accessibility-related complaints
increase in the maximum amount of compensation the agency can ...
News | 2022-01-20
Read the pdf (816 KB)
Disclaimer
This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Legal requirements and protections concerning personal information are set out in the Privacy Act and Access to Information Act. In case...
Publication | 2022-02-11
... and decisions prevail. in the context of air travel complaints filed with the canadian transportation agency (cta) that relate to ... Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages
supplementary guidance: evidentiary ...
Publication | 2022-02-11
... in the cta handling an unprecedented level of consumer complaints , while continuing to manage the other aspects of the economic ... and the end of november, the cta received about 10,000 complaints and, as a result of temporary funding provided by the government ...
Publication | 2022-03-02
... months later, the cta received an unprecedented number of complaints : over 11,200 in those three months alone. by comparison, 826 complaints were filed in 2015, 3,367 in 2016, 5,565 in 2017, 7,650 in 2018 ...
Publication | 2022-03-02
Watch the American Sign Language (ASL) videos
Overview
ASL version of Overview
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Affected Transportation Service Providers
One of the CTA's core mandates is to...
Web page | 2022-03-14
Introduction
The COVID-19 pandemic and subsequent collapse of global air travel revealed a gap in Canada's air passenger protection framework that affects passengers whose flights are delayed or cancelled due to situations outside the airline's control.
Related content...
Web page | 2022-06-22