Agency site
Displaying 21-27 of 27 items.
... into an airline some of you may have heard of named air canada. eight decades ago, when transcanada and the agency assumed new ... reality that few canadians don't experience. air travel ties this country together. it connects canadians to one another. it ...
Speeches | 2016-04-27
... conflicts over the establishment of railway crossings. complaints about noise and vibration coming from railway operations. disputes ... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ...
Speeches | 2016-10-28
... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ... about their rights and responsibilities; and, by resolving complaints on a case-by-case basis using an approach that is consistent with ...
Publication | 2016-03-10
... the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. the agency ... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ...
Publication | 2016-07-08
guidelines for the resolution of complaints concerning railway noise and vibration
Guidelines for the Resolution of Complaints Concerning Railway Noise and Vibration
noise and vibration from ...
Publication | 2016-03-30
... of carriage of persons with disabilities - ensures that air carriers provide uniform services to passengers with disabilities ... so that passengers with disabilities may expect to travel by rail with a reliable and consistent level of service. it also deals ...
Publication | 2016-01-21
... transportation; and to provide consumer protection for air travellers . to deliver these mandates, the agency has three types of ... some related to fees charged by port authorities. complaints about user fees can also involve: pilotage authorities; the st. ...
Speeches | 2016-09-28
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