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... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ... about their rights and responsibilities; and, by resolving complaints on a case-by-case basis using an approach that is consistent with ...
Publication | 2016-03-10
... the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. the agency ... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ...
Publication | 2016-07-08