Agency site
Displaying 1-10 of 11 items.
... exposure to the allergens. these concerns extend to air travel given the practice of some air carriers to serve snacks and ...
Publication | 2016-06-15
... b651.2 with respect to other dispensing machines and travel -related information kiosks (e.g., parking ticket and ground ... for automated self-service kiosk, you can refer to the canadian standards association's (csa) can/csa-b651.2-07 accessible design ... part 382 (nondiscrimination on the basis of disability in air travel ), § 382.57 (what accessibility requirements apply to ...
Publication | 2016-03-31
... use and provision of aircraft with flight crew of other air carriers , including: public disclosure; holding the appropriate licence; canadian aviation document and liability insurance; and obtaining prior ...
Web page | 2016-12-19
... members dispute resolution disputes resolved by the agency air travel complaints air travel complaints – informal ...
Web page | 2016-03-08
... system of formal and informal processes for rail, air and marine transportation matters within the federal transportation ... of disputes through informal processes such as facilitation , mediation, and arbitration. as a quasi-judicial tribunal, the ...
Publication | 2016-09-19
i'd like to turn now to consumer protection for air travellers . in the same speech in which he addressed foreign ... expect from an airline if there are disruptions to their travel . this confusion can contribute to frustration. and frustration can ...
Speeches | 2016-11-16
... conflicts over the establishment of railway crossings. complaints about noise and vibration coming from railway operations. disputes ... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ...
Speeches | 2016-10-28
... for conflicts over rates between shippers and any rail, air , or marine carrier ; and formal adjudication, where the agency ... has a good track record. the vast majority of air travel complaints are resolved through facilitation . our confidential ...
Speeches | 2016-11-18
... conflicts over the establishment of railway crossings. complaints about noise and vibration coming from railway operations. disputes ... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ...
Speeches | 2016-10-28
air terminal operators should ensure that staff, volunteers and carriers are made aware of any procedures, if applicable, to facilitate ... service animals, and re-entry to make connections.
Air terminal operators should ensure that staff, volunteers and carriers ...
Publication | 2016-01-21