Agency site
Displaying 131-140 of 154 items.
... higher demand for services especially those related to air travel complaints . in response to the increased demand, temporary ...
Publication | 2018-02-27
... bill has two broad components: strengthened protection for air passengers and updated remedies for shippers using freight rail ... tarmac delays of more than three hours. air travel has become integral to modern life. we all know that usually, it ...
Speeches | 2017-08-29
... when applying for a licence to operate a domestic air service using medium aircraft if they already hold a licence to operate ... turn away anyone who seeks our assistance around air travel issues, but if they haven't already spoken to the airline, we'll make ...
Speeches | 2019-05-21
... to help travellers prepare for their trip resolves complaints about flight disruptions and delays; lost, delayed or damaged ... and denied boarding or bumping due to overbooking, through facilitation , mediation and adjudication tools three tools to help advance ...
Web page | 2021-09-27
... quasi-judicial tribunal when deciding proceedings such as air travel or rail complaints . it acts as a regulatory body when making ...
Web page | 2022-09-09
... it offers and how a passenger may access those services. air carrier (large - canadian) / rail carrier / marine carrier / bus carrier ... number available to the public that may be used to make travel reservations or obtain information about the provider’s ...
Web page | 2024-06-06
... and responded (by mobile phone or email) to at least 180 informal requests/inquiries from agency employees, clients and the general ... work more effectively on complex atia and pa requests and complaints . the legal services division supports the needs of atip employees ...
Publication | 2023-10-18
... processes the agency received nearly six times more air travel complaints during the peak travel season of late 2016-early ...
Publication | 2017-03-09
... those disputes run the gamut from claims from individual air passengers about issues like lost bags, to accessibility-related complaints from travellers with disabilities, to cases between shippers ...
Speeches | 2018-05-17
... transportation network. to provide consumer protection for air passengers. to help advance these mandates, the agency has three tools at ... transportation network. To provide consumer protection for air passengers. To help advance these mandates, the Agency has three tools at ...
Publication | 2021-12-14
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