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1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Information to be published
This guide explains the obligations of transportation service providers, under the Accessible...
Publication | 2020-05-01
... Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
... report into complaints that airlines did not respect communications obligations under the air passenger protection regulations ...
Web page | 2020-11-05
... canada – in order to efficiently deal with a surge of communications -related complaints it received from air passengers in the ... report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
...
News | 2020-11-05
The Agency sets out expectations for the accessibility of federal transportation. Our regulations provide clear, consistent, legally binding accessibility requirements for federally-regulated transportation. Our codes of practice set out standards for a minimum level of accessibility for persons...
Web page | 2020-06-22
Read the pdf (448 KB)
Plain language Summary
A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available.
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
American Sign Language version - Accessible Transportation for Persons with Disabilities Regulations
atpdr - communications
ATPDR - Communications
american sign language version - accessible transportation ...
Web page | 2020-12-30
Watch the ASL videos
Purpose
ASL version of Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Transportation service providers
The CTA's vision is to make Canada's national transportation system the most...
Web page | 2020-09-08
Background
The Canadian Transportation Agency (CTA) opened an inquiry into complaints from air passengers alleging that airlines were not accurately communicating the reasons for flight delays or cancellations.
The inquiry focused on 567 complaints involving flights operated by Air Canada,...
Web page | 2020-02-21
Preparing to travel? These resources will help.
They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13