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February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13
... passengers for a range of common concerns, including communications , tarmac delays, flight disruptions, denied boarding, lost ... into force allege that airlines failed to respect their communications -related obligations under the appr. the cta launched a major ...
Speeches | 2020-11-13
March 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry.
The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13