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Accessibility Help Line
Have questions relating to accessible transportation?
Need help filing an accessibility complaint?
1-844-943-0273
Contact us Monday to Friday, 8 a.m. to 5 p.m. EST.
TTY: 1-800-669-5575
ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Read the PDF version (321 KB)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide provides information for air carriers and federal passenger...
Publication | 2026-04-20
On this page
The need for a job aid system
Discussions with subject matter experts
Observing ground handler operations
Prototyping a job aid system
Evaluating the job aid system
Finalizing the job aid system
Selecting the right materials
Integrating the job aid system into...
Publication | 2026-04-27
Read the PDF version (443 ko)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide explains the obligations of transportation...
Publication | 2026-04-20