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FAQs – Amendments to the Air Passenger Protection Regulations (Refunds)
Related content News release: New refund regulations now in force Highlights of the new refund regulations Air Passenger Protection Regulations (APPR) Air Passenger Protection: Know your rights APPR Guides Q1. What do the amendments require? Until...
Web page | 2022-06-22
New refund regulations
contacts Contacts new refund regulations ...
News | 2022-06-22
New refund regulations now in force
contacts Contacts new refund regulations now in force ...
News | 2022-09-08
CTA publishes a new dashboard providing the number of complaints it receives per 100 flights flown by airlines
contacts Contacts cta publishes a new dashboard providing the number of complaints ...
News | 2022-12-19
Dashboard – Number of Complaints per 100 Flights flown by airlines for the period ending December 2022
contacts Contacts dashboard – number of complaints per 100 flights flown by ...
News | 2023-02-01
Media Advisory - Canadian Transportation Agency to hold technical briefing on next steps to strengthen air passenger protection
contacts Contacts media advisory - canadian transportation agency to hold technical ...
News | 2023-07-10
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
Read the pdf (533 KB) Table of contents Introduction Overview Proposed regulatory changes Your feedback and how to submit it How the CTA uses your views Annex A: Rebooking and refunds in APPR 2019 Related content...
Publication | 2023-07-11
The Canadian Transportation Agency launches consultations to strengthen air passenger protection
contacts Contacts the canadian transportation agency launches consultations to ...
News | 2023-07-11
Consultation on proposed changes to strengthen the Air Passenger Protection Regulations
Related content What We Heard News Release Consultation Paper Submissions Backgrounder Air Passenger Protection Regulations Budget Implementation Act, 2023 The Canadian Transportation Agency (CTA) is publishing a summary of comments...
Consultation | 2023-11-15
Air travel complaints overview
Air travel complaint resolution process The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31

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