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Displaying 11-17 of 17 items.
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At a glance
From the Chair and Chief Executive Officer (CEO)
Plans to deliver on core responsibilities and internal services
Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users
Internal...
Publication | 2026-03-13
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger.
Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2026-01-13
On this page
The need for a job aid system
Discussions with subject matter experts
Observing ground handler operations
Prototyping a job aid system
Evaluating the job aid system
Finalizing the job aid system
Selecting the right materials
Integrating the job aid system into...
Publication | 2026-04-27
April 30, 2026 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9864 and the Canadian Pacific Kansas City (CPKC) Railway...
News | 2026-04-30
Read the PDF version (443 ko)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide explains the obligations of transportation...
Publication | 2026-04-20
The Canadian Transportation Agency (CTA) is an independent regulator and quasi-judicial tribunal which contributes to a competitive, economic, efficient and accessible national transportation system. It operates within the context of the very large and complex Canadian transportation system.
The...
Web page | 2026-06-01
Certain exemptions from tariff obligations have been provided to all air carriers regarding their tolls (fares, rates and charges)
On February 25, 2026, the Canadian Transportation Agency (Agency) in Determination A-2026-31 granted all air carriers exemptions in respect to:
(i) the filing of...
Web page | 2026-06-04