Agency site
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Statistical tables
Agency Rulings
Total rulings by Members
Dispute Resolution
Disputes resolved by the Agency
Air Travel Complaints
Air travel complaints – informal facilitation
Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2016-03-08
... c (serious) 25,000/5,000 atr 7(1)(a) operating an air service without having passenger liability insurance in the prescribed ... minima. c (serious) 25,000/5,000 atr 8(1) [licensee] not filing a valid certificate of insurance with the agency. b (minor) ...
Web page | 2024-05-03
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Pandemic impacts trends
Providing consumer protection for air passengers
Protecting the fundamental right of...
Publication | 2021-12-06
... cancellation, as that aircraft cannot yet be put back into service . this situation would be within the airline's control. airlines are ... to plan around the time that an aircraft is out of service for scheduled maintenance, and also plan for additional time ...
Publication | 2021-11-17
... a result of these failures, cn and cp have not met their service obligations and that substantial damages and losses have occurred or ... the agency find that cn and cp have not fulfilled their service obligations from december, 1996 to the date of the complaint and ...
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Executive summary
Background
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal and economic regulator. It makes decisions and determinations on a wide range of matters involving air, rail and marine modes of transportation under the authority of Parliament, as...
Web page | 2016-02-22
... charter flights are subject to agency approvals and filing requirements. given the evolution of government policy and industry ... charter flights are subject to Agency approvals and filing requirements. Given the evolution of government policy and industry ...
Web page | 2016-12-19
before filing an application a shipper may file an application with the agency ... agency, including facilitation and mediation.
Before Filing an Application A shipper may file an application with the Agency ...
Web page | 2018-07-09
Read the pdf (773 KB)
Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2022-11-09
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