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Organizational overview (placemat)
Effective March 30, 2021
Chair's Office – overview
Mandate (Chair's Office):
The roles of the Chair and...
Web page | 2021-09-27
... overbooking) passenger re-routing failure to operate the service or operate on schedule refund for services purchased but not used, whether in whole or ...
Web page | 2016-09-26
price filing of prices not required double disapproval general terms and conditions ... carriage subject to national laws and regulations
Price Filing of prices not required Double disapproval General terms and conditions ...
Air Agreements |
Introduction to Info Source
Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19
Statistical tables
Agency Rulings
Total rulings by Members
Dispute Resolution
Disputes resolved by the Agency
Air Travel Complaints
Air travel complaints – informal facilitation
Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2016-03-08
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Pandemic impacts trends
Providing consumer protection for air passengers
Protecting the fundamental right of...
Publication | 2021-12-06
... cancellation, as that aircraft cannot yet be put back into service . this situation would be within the airline's control. airlines are ... to plan around the time that an aircraft is out of service for scheduled maintenance, and also plan for additional time ...
Publication | 2021-11-17
... a result of these failures, cn and cp have not met their service obligations and that substantial damages and losses have occurred or ... the agency find that cn and cp have not fulfilled their service obligations from december, 1996 to the date of the complaint and ...
News |
... of canada the opportunity to rethink the federal public service work model. the government of canada has chosen a common hybrid work ... two to three days each week, or 40–60% of their regular schedule . in order to establish fairness and equity across workplaces, this ...
Publication | 2023-10-18
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