Agency site
Displaying 1-10 of 17 items.
... the fare they paid. terms and conditions must set out the air carrier’s policies on at least the following matters: the carriage of ... and loss refusal to transport passengers and goods how charges are calculated and applied limits of liability for passengers and ...
Web page | 2016-09-26
... travelers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ... believe that when they are left in an unmarked area of an air terminal, personnel remain unaware that they need assistance. as a ...
Publication | 2016-01-21
... of the purpose for which it is being collected and how to exercise your right of access to that information. you will be asked ... system where it will be retained for 10 years upon file closure, and then destroyed. if after reading this statement, you prefer ...
Web page | 2016-04-07
... of the purpose for which it is being collected and how to exercise your right of access to that information. you will be asked ... in the personal information banks: cta ppu 001 rail, air and marine disputes cta ppu 014 air travel complaints cta ppu ...
Web page | 2016-04-07
... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ...
Publication | 2016-03-31
... to the importance of the aviation sector in canada is how resilient it's been over the last few years of economic turmoil. air ... many of you are probably aware of. in a nutshell, this file came to the agency's attention initially through what we observed as ...
Speeches | 2016-04-27
... exposure to the allergens. these concerns extend to air travel given the practice of some air carriers to serve snacks ... the inquiry officer sought independent expertise on how passengers may be affected when peanut, nut and sesame seed allergens are ...
Publication | 2016-06-15
... the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. the agency ... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ...
Publication | 2016-07-07
... in web accessibility to evaluate the websites of selected air carriers, air terminals, rail carriers, and ferry operators. the ... to the transportation service providers with guidance on how to correct outstanding conformance issues. the agency continues to work ...
Publication | 2016-07-08
... orders on matters within its jurisdiction federal rail, air and marine modes of transportation and, in respect of the agency’s ... include the addition of a user-friendly secure file upload system in the online complaint form, as well as the ability ... or online travel agencies – is transforming how transportation companies are run and services are bought, while also ...
Publication | 2016-10-26