Agency site
Displaying 1-10 of 23 items.
air travel complaints
Air travel complaints
annotated dispute adjudication rules ...
Publication | 2023-09-30
air travel complaints
Air travel complaints
adjudication for disputes about federal ...
Web page | 2023-09-30
air travel complaints
Air travel complaints
facilitation for disputes about federal ...
Web page | 2023-09-30
most air travel complaints are about a carrier failing to apply a fare, rate, ... of carriage set out in its tariff. however, you can also file an air tariff complaint with the agency if you believe that the ...
Web page | 2023-09-29
... clear, concise, accurate and regular communication from air carriers is important to ensure that passengers know their rights at various stages of the travel process, particularly when issues arise. compensation should be fair, ...
Web page | 2023-01-11
asl version of how to file a complaint with the cta continue to the next video: when to file ... provided to the transportation service provider prior to travel ; documents such as tickets, receipts for expenses, and correspondence ...
Publication | 2023-05-05
in the context of air travel complaints filed with the cta, the cta expects passengers and ... passenger and the airline. if a passenger disagrees with how an airline categorized a flight disruption, the cta will expect them to ...
Publication | 2023-01-13
... other aspects of the economic regulatory framework for the air and rail sectors, which are part of the cta's regular activities. both as ... and as a regulator, the cta will continue to look at how it can improve how it uses the resources that it is provided - ...
Publication | 2023-03-09
... believe they encounter a barrier to their mobility, they file complaints with the agency. we receive between 100 and 200 ... transportation service providers) and part vii of the air transportation regulations (atr) (small- air carriers), airlines are ...
Web page | 2023-03-15
... on the one hand, this mandate relates to transportation by air , rail, marine and interprovincial bus, all of which fall under federal ... information on what passengers are entitled to and how to file a complaint . this is to make it easy to follow the process, ...
Web page | 2023-05-11