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... clear, concise, accurate and regular communication from air carriers is important to ensure that passengers know their rights at various stages of the travel process, particularly when issues arise. compensation should be fair, ...
Web page | 2023-01-11
in the context of air travel complaints filed with the cta, the cta expects passengers and ... passenger and the airline. if a passenger disagrees with how an airline categorized a flight disruption, the cta will expect them to ...
Publication | 2023-01-13
... on the one hand, this mandate relates to transportation by air , rail, marine and interprovincial bus, all of which fall under federal ... information on what passengers are entitled to and how to file a complaint . this is to make it easy to follow the process, ...
Speeches | 2023-01-12