Agency site
Displaying 1-10 of 11 items.
air travel complaints
Air travel complaints
mediation for disputes about federal ...
Web page | 2025-05-06
... quasi-judicial tribunal when deciding proceedings such as air travel or rail complaints . it acts as a regulatory body when making ...
Web page | 2025-03-17
... ineligible in some situations, a passenger may be able to file a new complaint using the cta’s online complaint form after ... a complaint did not meet the eligibility criteria and how they can be addressed. once addressed, the passenger could decide to ...
Web page | 2025-05-31
... any supporting term or condition which directly affects how a toll is to be applied. for domestic services, air carriers must ... tariffs on their website. however, air carriers must file their tariffs, including their tolls, with the cta unless the terms of ...
Publication | 2025-06-25
... to arbitration and adjudication. with the exception of air travel complaints where decisions are made by complaint resolution ...
Publication | 2025-09-03
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2025-10-17
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2025-10-17
(the act). the goal was to modify how the agency processes air passenger complaints , to strengthen the canadian air passenger ... and functions in the organization – namely the air travel complaints resolution office (atcro), which was launched on ...
Publication | 2025-10-27
(the act). the goal was to modify how the agency processes air passenger complaints , to strengthen the canadian air passenger ... to cost recovery from airlines a fee per eligible air travel complaint . to this end, in fall 2024, the agency conducted public ...
Publication | 2025-11-07
... what rights passengers have when travelling and how the agency’s operations affirm and support those passenger rights.
... what rights passengers have when travelling and how the Agency’s operations affirm and support those passenger rights.
...
Publication | 2025-12-30