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Displaying 1-10 of 66 items.
Accessibility of Non-National Airports System Air Terminals: Code of Practice
... travelers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ... believe that when they are left in an unmarked area of an air terminal, personnel remain unaware that they need assistance. as a ...
Publication | 2016-01-21
Annotated Dispute Adjudication Rules
air travel complaints Air travel complaints annotated dispute adjudication rules ...
Publication | 2023-09-30
Interline Baggage Rules for Canada: Interpretation Note
... rules to the passenger. furthermore, air carriers must file their policies with respect to interline baggage in their tariffs. the ... providing for a harmonized north american approach to how baggage rules should be applied. to support its decision, the agency ...
Publication | 2015-10-02
Passenger Terminal Accessibility
... by train.  some airlines, such as westjet and air canada, offer their passengers the opportunity to check-in and print ... by train.  Some airlines, such as WestJet and Air Canada, offer their passengers the opportunity to check-in and print ...
Publication | 2007-01-02
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ...
Publication | 2016-03-31
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
... if a person's mobility aid is damaged or lost, and tips on how to improve communication with persons with disabilities. also included is ... recommended. nothing in these guidelines relieves any air carrier from complying with the provisions of any safety regulations ...
Publication | 2005-01-03
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
... exposure to the allergens. these concerns extend to air travel given the practice of some air carriers to serve snacks ... the inquiry officer sought independent expertise on how passengers may be affected when peanut, nut and sesame seed allergens are ...
Publication | 2016-06-15
Compliance Report: Website Accessibility (2016)
... the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. the agency ... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ...
Publication | 2016-07-07
Web Accessibility - A Resource Tool for Transportation-Related Websites
... in web accessibility to evaluate the websites of selected air carriers, air terminals, rail carriers, and ferry operators. the ... to the transportation service providers with guidance on how to correct outstanding conformance issues. the agency continues to work ...
Publication | 2016-07-08
Departmental Performance Report 2015-2016
... orders on matters within its jurisdiction federal rail, air and marine modes of transportation and, in respect of the agency’s ... include the addition of a user-friendly secure file upload system in the online complaint form, as well as the ability ... or online travel agencies – is transforming how transportation companies are run and services are bought, while also ...
Publication | 2016-10-26

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