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Displaying 41-50 of 66 items.
Departmental Results Report 2021-2022
... in the number of complaints , particularly from air passengers. in 2021–2022, we received 12,158 new complaints related to air travel , on top of the 16,515 which we carried over from the previous year. ...
Publication | 2022-12-02
Summary of the evidence received by the Agency on Emotional Support Animals in 2019
... should esas be allowed in all passenger areas. air canada noted that it had experienced a number of instances of esas ... have no formal training or do not receive training on how to behave appropriately in public places. the only requirement is for a ...
Publication | 2022-12-07
Departmental Plan 2023-2024
... other aspects of the economic regulatory framework for the air and rail sectors, which are part of the cta's regular activities. both as ... and as a regulator, the cta will continue to look at how it can improve how it uses the resources that it is provided - ...
Publication | 2023-03-09
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
... purchased their ticket through third parties (such as travel agents, tour operators, online sellers, etc.). also, assistance (e.g. ... information airlines need to communicate to passengers and how they must communicate it. it is proposed that: airlines confirm/ask for ... proposed changes to clarify, simplify and strengthen the air passenger protection regulations ...
Publication | 2023-07-11
Annual Report 2022–2023
... destroyed, or lost mobility aids on an international air service. in december 2022, the agency granted ( a-2022-165 ) the a4a ... has received six applications in which applicants seek to travel with an animal that is or could be, an emotional support animal (esa). ...
Publication | 2023-10-17
Annual Report on the administration of the Privacy Act 2022-2023
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa. developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2023-10-18
Annual Report on the administration of the Access to Information Act 2022-2023
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa. developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2023-10-18
Departmental Results Report 2022–2023
... efficiency of the supply chain continued to be tested, and air passengers submitted complaints to the canadian transportation agency ... to tackle the new challenges and to continue to improve how we serve canadians. france pégeot During the 2022-2023 fiscal year, ...
Publication | 2023-11-09
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
air industry stakeholders voiced concerns over the financial impact and ... for a shared responsibility model that recognizes air travel is an ecosystem which involves multiple players. other issues raised ... dense, lower population, less competition); concern with how safety issues are addressed as exceptional circumstances the need for an ...
Publication | 2023-11-15
Consultation: Air travel complaints fee proposal
(act) to clarify, simplify and strengthen the canadian air passenger protection regime and provided a new air travel complaints process. the bia also requires the canadian ...
Publication | 2024-09-18

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