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Displaying 41-50 of 180 items.
Canadian Transportation Agency has issued a decision ordering the payment of compensation to passengers affected by a cancellation caused by a crew shortage
On August 26, 2022, the Canadian Transportation Agency (Agency) issued a decision regarding a flight cancellation caused by a crew shortage. In this decision, the Agency found that Air Canada did not provide evidence demonstrating that the cancellation of the applicants' flight was outside its...
News | 2022-08-26
The Canadian Transportation Agency issues important administrative monetary penalties to WestJet
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13
The Canadian Transportation Agency issues important administrative monetary penalties to Sunwing
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-14
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) to the Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
Thank you very much, Mr. Chair. I would like to thank the committee for the invitation to appear today. As you noted, I am accompanied today by Tom Oommen, director general for analysis and outreach at the agency. The agency has a broad economic regulation and dispute resolution mandate. On...
Speeches | 2023-01-12
Strengthening Air Passenger Protection in Canada
complaints resolution office Complaints Resolution Office strengthening air passenger protection in canada ...
Web page | 2023-09-30
The Canadian Transportation Agency issues administrative monetary penalties to American Airlines for violations of the Air Passenger Protection Regulations
September 28, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023 Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
Air travel complaints overview
office of the commissioner of official languages Office of the Commissioner of Official Languages air travel complaints ...
Web page | 2025-05-31
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
December 21 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023 Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
Lynx Air passengers - Important information about cessation of air operations
quebec office de la protection du consommateur tel.: 1-888-672-2556 ... a complaint http://www.consumerprotectionbc.ca/ Quebec Office de la protection du consommateur Tel.: 1-888-672-2556 ...
News | 2024-02-27

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