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Introduction
Everyone in this room, I'd venture, has at least two things in common: we've all flown in the last year, if not the last 48 hours, and we all have, or have had, or know someone who has a disability. So smooth, efficient, and accessible travel is not someone...
Speeches | 2017-06-09
Table of
Contents
Message from the Chair and CEO
All Aboard
The Board of Railway Commissioners, 1904 to 1938
Engines of Change
The Board of Transportation Commissioners, 1938 to 1967
Taking Control
The Canadian Transport Commission,...
Publication | 2017-06-12
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
CTA issues determination in Air Transat inquiry:
Determination No. A-2017-194
Background
On August 30 and 31, 2017, the Canadian Transportation Agency (CTA) held a public hearing into the tarmac delay incidents involving two Air Transat flights on July 31, 2017.
The CTA considered two...
Web page | 2017-08-14
IN THE MATTER OF
The Canadian Transportation Agency's (CTA) inquiry into Air Transat tarmac delays for flights No. 157 from Brussels and No. 507 from Rome, on July 31, 2017.
Case No.: 17-03788
The CTA will hold an oral hearing in this inquiry to be held on Wednesday August 30 and Thursday August...
News | 2017-08-22
... staff, and non-operational employees working out of a head office or any other location. the rationale behind this exclusion is that ... staff, and non-operational employees working out of a head office or any other location. The rationale behind this exclusion is that ...
Web page | 2017-08-23
... itineraries). this would help consumers know which ticket office or check-in kiosk to report to at various points of their itinerary. ... itineraries). This would help consumers know which ticket office or check-in kiosk to report to at various points of their itinerary. ...
Web page | 2017-08-23
Case No. 17-03788
August 25, 2017
Prepared by: Jean-Michel Gagnon
Appointment Of Inquiry Officer And Scope Of The Investigation
On August 9, 2017, the Canadian Transportation Agency (the Agency) decided to hold a public hearing in order to obtain a better understanding of the actions of the air...
Web page | 2017-08-29
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Ottawa, ON
Upon commencing on Wednesday, August 30th, 2017 at 10:00 a.m.
THE REGISTRAR: Order
THE CHAIRPERSON: Thank you, Ms. Barrett.
Good morning. My name is Scott Streiner. I am Chair and CEO of the Canadian Transportation Agency. Sam Barone, on my left, and Paul...
Web page | 2017-08-30
Cover letter
Case no. : 17-05835
November 30, 2017
Air Transat A.T. Inc.
5959, boul. de la Côte-Vertu
Saint-Laurent, Québec
H4S 2E6
Attention: Mr. Georges Petsikas
Re: Notice of violation – Tarmac delay of flight Nos. 157 and 507 at Ottawa's Macdonald-Cartier...
Web page | 2017-11-30