Agency site
Displaying 1-10 of 11 items.
The Canadian Transportation Agency (CTA) helps to ensure that the national transportation system runs efficiently and smoothly, providing consumer protection for air passengers, and protecting the human rights of persons with disabilities to an accessible transportation network.
Contact...
Web page | 2025-05-14
Procedures for adjudicating factual reviews of warnings issued under paragraph 180(b)(i) of the Canada Transportation Act (CTA) for contraventions of CTA Accessibility Regulations or the Accessible Canada Act
Where a Notice of Violation (NoV) that contains a warning is issued by a Designated...
Web page | 2025-05-29
office of the commissioner of official languages
Office of the Commissioner of Official Languages
air travel complaints ...
Web page | 2025-05-31
Compliance Agreements: Guidance for Federal Transportation Service Providers
Summary
This document explains the Canadian Transportation Agency's (CTA) policy and procedures to enter into compliance agreements with federal transportation service providers (TSPs). This guide should be read in...
Web page | 2025-05-14
the northern projects management office (npmo) is serving as the crown consultation coordinator under a ... provided below.
The Northern Projects Management Office (NPMO) is serving as the Crown Consultation Coordinator under a ...
Consultation | 2025-05-15
May 26, 2025 – Gatineau, QC – Canadian Transportation Agency
As we recognize National AccessAbility Week from May 25 to May 31, 2025, I am proud to reflect on the Canadian Transportation Agency's (CTA) ongoing commitment to help achieve consistent, cohesive, and connected transportation services...
News | 2025-05-26
Read the pdf (1.34 MB)
Part 1: Identifying Information
Canadian Transportation Agency
April 1, 2024 – March 31st, 2025
This is an original report.
This report is not produced by a federal Crown corporation or a subsidiary of a federal Crown corporation.
Part 2: Report Contents
2.1...
Publication | 2025-05-29
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2025-05-14
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Shoreline Aviation, Inc. has committed 4 violations, by operating an air service using different type aircraft departing and arriving at...
Enforcement Actions | 2025-05-13