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The Canadian Transportation Agency (CTA) helps to ensure that the national transportation system runs efficiently and smoothly, providing consumer protection for air passengers, and protecting the human rights of persons with disabilities to an accessible transportation network. Contact...
Web page | 2023-12-21
Helijet International Inc.
Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations Results of a recent periodic carrier inspection conducted on February 28, 2019, by a designated...
Enforcement Actions | 2019-04-26
9345-9907 Québec inc.
Results of an investigation conducted by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that 9345-9907 Québec inc. carrying on business as “Totem Aviation” has, on or about July 19, 2018, contravened section 59 of the Canada Transportation Act in that it...
Enforcement Actions | 2018-10-17
WestJet
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing WestJet has committed 24 violations of not providing a passenger with a written confirmation of the benefit that the carrier has offered, and...
Enforcement Actions | 2023-04-13
Air Transat A.T. Inc.
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 14 violations of not providing passengers affected by a delay the reason for the...
Enforcement Actions | 2023-03-10
Sunwing Airlines Inc.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Sunwing Airlines Inc. has committed 32 violations of failing to provide the reason for a delay of flight to affected passengers, contrary...
Enforcement Actions | 2023-02-14
Swoop Inc
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Swoop Inc. has 61 violations of not providing the prescribed compensation requested by a passenger or an explanation as to why...
Enforcement Actions | 2023-02-03
9736140 Canada Inc. (Pascan Aviation)
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation, believing 9736140 Canada Inc. (Pascan Aviation) , has committed 22 violations of not providing the prescribed compensation requested by...
Enforcement Actions | 2023-02-03
Flair Airlines Ltd.
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 40 violations of not providing the minimum compensation of $500 to a passenger who arrived...
Enforcement Actions | 2023-01-30
American Airlines, Inc.
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing American Airlines, Inc. has committed 36 violations of failing to provide passengers affected by the delay and subsequent cancellation of...
Enforcement Actions | 2023-09-28

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