Agency site
Displaying 11-20 of 33 items.
... modify its processes for the resolution of air passenger complaints accordingly. 1. the current process has three stages that ... have a high economic impact, for example level of service related disputes between railways and shippers. the changes would ...
Web page | 2023-09-15
and contributes to the national transportation policy, which strives for “ an accessible , competitive, economic and efficient transportation system ... the fundamental right of persons with disabilities to an accessible transportation network. the agency has a dual role. first, we ...
Web page | 2023-09-15
... disputes at the operating air carrier or at essential service providers such as airports and air navigation service providers . the ...
Web page | 2023-09-15
... certain communications requirements during flight delays. accessible transportation 2022-23 the agency levied a total of 4 notices of violation in ...
Web page | 2023-09-15
we monitor rail performance and service issues using publicly available data. we use this data and ... power to investigate whether railways meet their service obligations. this tool is well-suited for addressing suspected widespread or systemic service failures. you cannot apply for an investigation the way you can apply ...
Web page | 2023-01-23
... resulted in the cta receiving record volumes of consumer complaints . through innovation and process improvements, over the last year, ... in its efforts to increase accessibility in canada's transportation system by working with persons with disabilities and the ...
Publication | 2023-03-09
includes the national transportation policy, which states that competition and market forces are ... protect the human right of persons with disabilities to an accessible transportation network. to provide consumer protection for ... rendering decisions and orders related to formal complaints or applications, authorizing the construction of railways.
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Publication | 2023-10-17
... which is in the interests of travellers, shippers, and transportation companies that follow the rules and should not face unfair ... inspections and targeted investigations to verify that service providers comply with the
The CTA is committed to ensuring ...
Web page | 2023-07-04
... a five-year term as vice-chair and member of the canadian transportation agency (cta) on april 3, 2018. liz joined the cta's ... of service complaints , a wide range of complex accessible transportation disputes, and ministerial inquiries into marine ...
Web page | 2023-12-20
... regulated industries – has commenced, leading to the publication of the first wave of plans. these plans will be useful tools to ... a culture of respect and inclusiveness. the agency's newly accessible office was officially inaugurated in january 2023, and since then, ...
Publication | 2023-11-09