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Strengthening Air Passenger Protection in Canada
Related content News Release What We Heard Consultation on proposed changes Consultation Paper Air Passenger Protection Regulations Budget Implementation Act, 2023 Backgrounder Introduction The Air Passenger Protection Regulations (APPR) came...
Web page | 2023-09-30
Air travel complaints overview
Air travel complaint resolution process The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
Consultation on proposed amendments to the Air Passenger Protection Regulations (APPR)
The Budget Implementation Act, 2023, which was passed on June 22, 2023, modified the Canada Transportation Act (the Act), requiring updates to the Air Passenger Protection Regulations (APPR). As per the Act, proposed amendments were drafted after consultation with the Minister of Transport. On...
Consultation | 2025-03-07
Consultation on request for exemptions from filing and publication requirements for tolls set out in air carriers' tariffs
*/ Background The Canadian Transportation Agency (CTA) is consulting on a request from the International Air Transport Association (IATA) for the CTA to grant certain exemptions to IATA member air carriers from the requirements set out in the Canada Transportation Act (Act) and the Air...
Consultation | 2025-06-25
CTA 101 - Launch of new air passenger protection website
February 3, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) launched its newly redesigned Air Passenger Protection website. The upgraded platform represents a significant step forward in the CTA’s ongoing commitment to provide clear, accessible information about the protections...
News | 2026-02-03
Air Transportation Regulations Parts I and II. Consultation Document.
June 2010 Amending the Air Transportation Regulations: Outline Introduction to the Air Transportation Regulations Regulations: Why Update Them? Objectives of Stakeholder Consultations Projected Timeline for Updating the ATR Updating the ATR: Phase 1 Proposals for Changes to the ATR, Why Other...
Web page | 2013-11-26
Air Carrier Licence Search
The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The Agency issues licences to operate domestic air services to Canadian applicants. It also issues licences to operate scheduled and non-scheduled international services to and from...
Web page | 2014-01-22
Amendments to the Canada Transportation Act (Bill C-11) Affecting Domestic Air Transportation
September 2007 This bulletin on the legislative changes to Part II of the Canada Transportation Act (Air Transportation) is being provided in order to assist domestic air carriers to assess the impact of the changes on their operation. Should you require a printed version please use the PDF version...
Web page | 2014-01-07
FAQ: Air licensing
1. What type of air service does a domestic licence issued by the Canadian Transportation Agency authorize? A domestic licence authorizes a Canadian air carrier to operate a publicly-available air service within Canada for the transportation of passengers and/or cargo. A domestic licence may be...
Web page | 2014-12-19
The Agency's Role in Canada's Air Transportation System
The Agency is an independent, quasi-judicial, federal administrative tribunal. Its mandate is set out in the Canada Transportation Act. Its duties include: Administering a licensing regime designed to ensure that publicly-available air services operating within Canada are Canadian-owned,...
Web page | 2014-01-22

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