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Displaying 141-150 of 183 items.
Statistics 2019-2020
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2020-11-04
Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
Background Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) Thank you very much, Mr. Chair. I would like to thank the committee for the invitation to appear today. As you noted, I am accompanied today by Tom Oommen, director...
Web page | 2023-05-11
Flight Delays and Cancellations: A Guide
Read the pdf (507 KB) Air Passenger Protection Know your rights How to file a complaint 1. Introduction This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
Statistics 2018-2019
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2020-01-30
Transition book for the Chair and CEO 2021 - Organizational structure and branch overview
Main Menu Agency Overview Organizational structure and branch overview Corporate reports Industry trends Other relevant information Organizational overview (placemat) Effective March 30, 2021 Chair's Office – overview Mandate (Chair's Office): The roles of the Chair and...
Web page | 2021-09-27
Departmental Plan 2022-2023
Read the pdf (618 KB) Message From the Chair and Chief Executive Officer The last few years have seen the Canadian Transportation Agency (CTA) strengthening the regulatory framework for which it is responsible, particularly with respect to air passenger protection and accessibility of the...
Publication | 2022-03-02
Air Passenger Protection Regulations - Regulatory Impact Analysis Statement
Executive summary Issues: Currently, Canada does not have a standardized passenger protection regime for air travel. While the Air Transportation Regulations (ATR) establish the terms and conditions that air carriers operating in Canada must address in their tariffs, air carriers are permitted to...
Web page | 2019-05-22
Take Charge of Your Travel: A Guide for Travellers with Disabilities
Read the pdf (694 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to use this guide   Preparing to travel? This...
Publication | 2020-10-09
Speech from Elizabeth C. Barker, Vice-Chair of the Canadian Transportation Agency, at the Van Horne Institute, October 12, 2018
Check against delivery The Canadian Transportation Agency and the national transportation system It's a real pleasure to be here with you today (despite the snow!) to discuss Canada's national transportation system and the Canadian Transportation Agency's role in helping to ensure that it runs...
News | 2018-10-24
Safe Securement and Containment of Mobility Aids in the Cargo Compartment (Phase 2)
Read the pdf (2.25 MB) Watch the ASL videos National Research Council Canada Flight Research Laboratory Report No.: LTR-FRL-2021-0030 Date: January 11, 2022 Authors: Caidence Paleske, Shelley Kelsey and Alexia Ziccardi (Carleton University) Classification: Unclassified...
Publication | 2022-06-15

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