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Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to use this guide
Preparing to travel? This...
Publication | 2020-10-09
Chair and CEO Keynote Address to the IATA Global Accessibility Symposium – October 27, 2020
The air transportation sector is going through its greatest crisis since the first international commercial flight a century ago.
That flight was operated by Aeromarine Airways, which in 1920 began a...
Speeches | 2020-11-02
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, January 27 to Friday, January 29, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
The purpose of the oral hearing is to allow the...
News | 2020-11-24
November 26, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today released its “What We Heard” report, summarizing the input received during its consultations on Phase II of its Accessible Transportation for Persons with Disabilities Regulations (...
News | 2020-11-26
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PDF
1. Introduction
The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
December 3, 2020 – Gatineau, QC – Canadian Transportation Agency
On this International Day of Persons with Disabilities, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation...
News | 2020-12-03
Alternate format available
PDF
1. Introduction
The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
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Planning is key
ASL version of Planning is key
Continue to the next video: Finding information
As a traveller with a disability, you should not face barriers when you travel.
It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
Watch the ASL videos
Getting information about the terminal
ASL version of Getting information about the terminal
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Curbside assistance when you arrive at the terminal...
Web page | 2020-12-03