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The Canadian Transportation Agency (CTA) commemorates National AccessAbility Week which takes place May 28 to June 3, 2023. It is an opportunity to:
celebrate the valuable contributions and leadership of Canadians with disabilities;
highlight the work of people, organizations and communities...
Speeches | 2023-05-30
(1) On or about May 17, 2023, Canada Jetlines Operations Ltd. failed to make available, in simple, clear and concise language, on a digital platform that Canada Jetlines Operations Ltd. uses to sell tickets (http://www.jetlines.com/), the terms and conditions referred to in paragraph 5(1)(a) of the...
Enforcement Actions | 2023-05-25
(A) On or about May 25, 2023, A-Ok Jets, Inc. operated an air service using a Learjet 60XR type aircraft bearing registration N104RJ from Stuart, FL, US (KSUA) to Muskoka, ON, CA (CYQA), without holding a valid Canadian Transportation Agency licence, thereby contravening subsection 57(a) of the...
Enforcement Actions | 2023-05-25
(A) On or about January 18, 2023, American Airlines Inc., advertised the price of an air service on the website www.aa.com without including in the advertisement the total price for each optional incidental service offered for which a fee or charge is payable, thereby contravening paragraph 28(1)(e...
Enforcement Actions | 2023-05-24
(A) On or about March 11, 2023, at Vancouver International Airport (CYVR), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS1790, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-17
(A) On or about March 12, 2023, at Vancouver International Airport (CYVR), Flair Airlines Ltd. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number F8264, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-17
Here is some important information for passengers whose flights may have been affected by the labour disruption at WestJet.
Related content
Know your rights
Flight delays and cancellations
Air Passenger Protection Regulations
The Air Passenger Protection...
News | 2023-05-16
(1) On or about May 26, 2022, Skyservice Business Aviation Inc. operated an international passenger charter, using an aircraft bearing registration C-GWFM from Toronto, Ontario (YYZ) to Nice, France (NCE) without first obtaining the required charter permit, in the absence of prior written...
Enforcement Actions | 2023-05-15
Background
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency)
Thank you very much, Mr. Chair.
I would like to thank the committee for the invitation to appear today.
As you noted, I am accompanied today by Tom Oommen, director...
Web page | 2023-05-11
(A) On or about December 30, 2022, Elite Air, Inc. operated an air service using a Gulfstream V type aircraft bearing registration N529RE from Orlando, Florida USA (MCO) to Toronto, Ontario CA (YYZ), without holding a Canadian aviation document thereby contravening secion57(b) of the Canada...
Enforcement Actions | 2023-05-09