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Displaying 431-440 of 529 items.
How to report a non-compliant air price advertisement
Requirements for air price advertising Air price advertising directed at the public must include: The total price, inclusive of all taxes, fees and charges which a consumer must pay to obtain the air service.   A minimum level of description of the air service offered,...
Web page | 2015-10-20
How to report that terms and conditions are not available (or indicated as available) for public inspection
Requirements for the public inspection of tariffs The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request. Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20
How to switch dispute resolution services
 Not sure what what your options are? Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service. Read below to find out more.   Facilitation If facilitation ...
Web page | 2015-10-20
Notices of rail line discontinuance
Notices of discontinuance received by the Agency under Section 146 of the Canada Transportation Act since July 1, 1996.
Web page | 2015-09-21
Decision No. 6-AT-A-2008 - Appendices
APPENDIX A ABBREVIATIONS 1P1F refers to the principle of "one person, one fare" advanced by CCD in this case, whereby persons with a disability would pay one fare regardless of the number of seats that they require to accommodate their disability in order to travelFootnote 1 . AC refers to Air...
Web page | 2015-09-11
Appendix A:Terminal Code – Compliance by Airports with Public Information Requirements
Overall Compliance Ranking for Air Terminals The PDF of Appendix A shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from May 2009, and the second reflecting the Overall Compliance...
Web page | 2015-09-11
Appendix C: Terminal Code – Compliance by Ferry Terminals with Public Information Requirements
Overall Compliance Ranking of Ferry Terminals The PDF of Appendix C shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11
Appendix B: Terminal Code – Compliance by Via Rail with Public Information Requirements
Overall Compliance Ranking Canadian rail terminals The PDF of Appendix B shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11
Statistics 2013-2014
Statistical tables Agency Rulings Total rulings by Members Dispute Resolution Disputes resolved by the Agency Air Travel Complaints Air travel complaints – informal facilitation Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2015-09-10
Inspections, investigations and compliance verifications
Enforcement actions Resources Summary of enforcement actions taken by the Agency Notice to industry: Enforcement of the all-inclusive air price advertising regulations Is your air carrier licensed? The Agency favours a collaborative approach...
Web page | 2015-08-26

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