Agency site
Do you have a dispute related to the federal transportation network?
We may be able to help.
How?
As a tribunal, the Agency can resolve disputes by making decisions like a court but we have many other dispute resolution tools at our disposal.
...
Web page | 2016-09-13
Types of disputes we can resolve
Air travel complaints
Accessibility complaints
Rail complaints
Marine complaints
Comparison of dispute resolution services
Facilitation
An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
The consultation is closed
This consultation took place between September 7 and November 18, 2016.
We are analyzing the input.
Agency staff is seeking interested parties' views on the methodology for determining the capital structure of Canadian National Railway Company (CN) and Canadian...
Consultation | 2016-09-01
Types of disputes we can help with
According to section 24 of the RSA, the Governor in Council can make regulations restricting specific activities on land adjoining the land on which the railway is situated, where those activities may threaten safe railway operations. These regulations may...
Web page | 2016-08-26
Types of disputes we can help with
Under section 99 (Part III) of the Canada Transportation Act, if the parties are unable to reach an agreement respecting a railway crossing, the party proposing to construct the crossing may apply to the Agency.
The Agency may authorize the construction of the...
Web page | 2016-08-26
Types of disputes we can help with
Sometimes railway companies charge shippers for specific activities performed over and above the service to be provided upon payment of the rate, such as:
demurrage (taking longer than permitted to load or unload a railcar);
cleaning and storing railcars;...
Web page | 2016-08-26
Types of disputes we can help with
Whenever a public passenger service provider and a railway company are unable to agree in respect of any matter raised in the context of the negotiation of any agreement concerning the use of the railway company’s railway, land, equipment, facilities or services...
Web page | 2016-08-26
Types of disputes we can help with
A railway company can apply to the Agency for the right to run its trains over the tracks of any other federal railway company when no negotiated agreement exists.
For more information about running rights and joint track usage, read section 138 of the Canada...
Web page | 2016-08-26
Types of disputes we can help with
Competitive line rates
A shipper located beyond the 30 kilometer interswitching limit may ask the Agency to set a competitive line rate for moving goods over the originating railway to the interchange point, for transfer to another railway.
The shipper must...
Web page | 2016-08-26
The Agency can help to resolve rail service disputes between a shipper and a railway company.
A railway company has service obligations for carrying traffic for shippers, which includes furnishing adequate and suitable accommodation for loading, receiving, carrying, delivering, and unloading...
Web page | 2016-08-26
Also search in...
Type
- Web page 532 Apply Web page filter
- Enforcement Actions 238 Apply Enforcement Actions filter
- Publication 199 Apply Publication filter
- News 166 Apply News filter
- Notices of Discontinuance 153 Apply Notices of Discontinuance filter
- Air Agreements 74 Apply Air Agreements filter
- Speeches 45 Apply Speeches filter
- Consultation 27 Apply Consultation filter
Sector
- Air 534 Apply Air filter
- Agency 224 Apply Agency filter
- Accessible Transportation 188 Apply Accessible Transportation filter
- Rail 169 Apply Rail filter
- Enforcement 39 Apply Enforcement filter
- Consultations 23 Apply Consultations filter
- Marine 11 Apply Marine filter
- Interprovincial bus 1 Apply Interprovincial bus filter
Published
- 2024 92 Apply 2024 filter
- 2023 201 Apply 2023 filter
- 2022 90 Apply 2022 filter
- 2021 96 Apply 2021 filter
- 2020 117 Apply 2020 filter
- 2019 154 Apply 2019 filter
- 2018 159 Apply 2018 filter
- 2017 60 Apply 2017 filter
- 2016 93 Apply 2016 filter
- 2015 83 Apply 2015 filter
- 2014 58 Apply 2014 filter
- 2013 145 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 8 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 5 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter