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Requirements for the public inspection of tariffs
The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request.
Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20
Not sure what what your options are?
Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service.
Read below to find out more.
Facilitation
If facilitation ...
Web page | 2015-10-20
Notices of discontinuance received by the Agency under Section 146 of the Canada Transportation Act since July 1, 1996.
Web page | 2015-09-21
APPENDIX A
ABBREVIATIONS
1P1F refers to the principle of "one person, one fare" advanced by CCD in this case, whereby persons with a disability would pay one fare regardless of the number of seats that they require to accommodate their disability in order to travelFootnote 1 .
AC refers to Air...
Web page | 2015-09-11
Overall Compliance Ranking for Air Terminals
The PDF of Appendix A shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from May 2009, and the second reflecting the Overall Compliance...
Web page | 2015-09-11
Overall Compliance Ranking of Ferry Terminals
The PDF of Appendix C shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11
Overall Compliance Ranking Canadian rail terminals
The PDF of Appendix B shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11
Statistical tables
Agency Rulings
Total rulings by Members
Dispute Resolution
Disputes resolved by the Agency
Air Travel Complaints
Air travel complaints – informal facilitation
Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2015-09-10
Enforcement actions
Resources
Summary of enforcement actions taken by the Agency
Notice to industry: Enforcement of the all-inclusive air price advertising regulations
Is your air carrier licensed?
The Agency favours a collaborative approach...
Web page | 2015-08-26
Requirements for air carriers
Every air carrier that offers and/or sells air transportation to, from and within Canada must have a tariff. Under Canadian law, air carriers are required to:
Ensure that a tariff is clear, reasonable and not unduly discriminatory.
File a tariff (or amendments)...
Web page | 2015-08-26
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