Agency site
Types of disputes we can help with
The Agency can help resolve disputes between railway companies and:
road authorities when they want to construct or reconstruct a road crossing;
landowners who need to cross the track of a railway company to access their property;
utility companies who want...
Web page | 2016-08-26
Read all the instructions first
Please read the instructions carefully to make sure you're uploading your documents in the correct folder.
How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
When do I have to file?
You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency.
See deadlines for:
Requests
Filing of submissions
Expedited processes
Reminder: your form and any...
Web page | 2016-08-26
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
The stages of an adjudication case
There are 2 stages for any dispute resolved through adjudication.
For detailed information about these stages, see the Dispute Adjudication Rules.
Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
Media contactMedia relationsE-mail: media@otc-cta.gc.caTel.: 819-934-3448
Web page | 2016-07-18
Getting started
Overview
Issues eligible for arbitration
How to apply
Eligibility of submissions
Objections
Scenarios where a railway company can object to an application
Procedures for the adjudication of objections
Principles related...
Publication | 2016-07-18
Table of Contents
Background
Scope of Work, Methodology and Approach
Section 1: Overview and PIA Initiation
Section II: Risk Area Identification and Categorization
Background
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal established...
Web page | 2016-07-14
Check against deliveryAs I was putting the finishing touches on my speech last night, I glanced out of my hotel window and I saw the rail lines running from Union Station out towards Ottawa, Montréal, and Halifax. I saw the Gardiner Expressway in its usual state of gridlock. I saw a shipping vessel...
Speeches | 2016-07-11
Introduction
More and more travellers are using the websites of transportation service providers to arrange travel. If persons with disabilities are to have equal access to these websites, transportation service providers must ensure that their websites are accessible. This resource tool is...
Publication | 2016-07-08
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