Agency site
Displaying 361-370 of 529 items.
Types of disputes we can help with
Sometimes railway companies charge shippers for specific activities performed over and above the service to be provided upon payment of the rate, such as:
demurrage (taking longer than permitted to load or unload a railcar);
cleaning and storing railcars;...
Web page | 2016-08-26
Types of disputes we can help with
Whenever a public passenger service provider and a railway company are unable to agree in respect of any matter raised in the context of the negotiation of any agreement concerning the use of the railway company’s railway, land, equipment, facilities or services...
Web page | 2016-08-26
Types of disputes we can help with
A railway company can apply to the Agency for the right to run its trains over the tracks of any other federal railway company when no negotiated agreement exists.
For more information about running rights and joint track usage, read section 138 of the Canada...
Web page | 2016-08-26
Types of disputes we can help with
Competitive line rates
A shipper located beyond the 30 kilometer interswitching limit may ask the Agency to set a competitive line rate for moving goods over the originating railway to the interchange point, for transfer to another railway.
The shipper must...
Web page | 2016-08-26
The Agency can help to resolve rail service disputes between a shipper and a railway company.
A railway company has service obligations for carrying traffic for shippers, which includes furnishing adequate and suitable accommodation for loading, receiving, carrying, delivering, and unloading...
Web page | 2016-08-26
Types of disputes we can help with
The Agency can help resolve disputes between railway companies and:
road authorities when they want to construct or reconstruct a road crossing;
landowners who need to cross the track of a railway company to access their property;
utility companies who want...
Web page | 2016-08-26
Read all the instructions first
Please read the instructions carefully to make sure you're uploading your documents in the correct folder.
How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
When do I have to file?
You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency.
See deadlines for:
Requests
Filing of submissions
Expedited processes
Reminder: your form and any...
Web page | 2016-08-26
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
The stages of an adjudication case
There are 2 stages for any dispute resolved through adjudication.
For detailed information about these stages, see the Dispute Adjudication Rules.
Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
Also search in...
Sector
Published
- 2024 29 Apply 2024 filter
- 2023 65 Apply 2023 filter
- 2022 32 Apply 2022 filter
- 2021 42 Apply 2021 filter
- 2020 48 Apply 2020 filter
- 2019 53 Apply 2019 filter
- 2018 39 Apply 2018 filter
- 2017 36 Apply 2017 filter
- 2016 63 Apply 2016 filter
- 2015 51 Apply 2015 filter
- 2014 46 Apply 2014 filter
- 2013 23 Apply 2013 filter