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Displaying 211-220 of 529 items.
2018–19 Departmental Results Report: Gender-based analysis plus
General information Governance structures Not applicable. The Canadian Transportation Agency (CTA) does not have a formal GBA+ implementation plan. However, the CTA continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and...
Web page | 2020-01-29
Audio version: Phase II – Consultation on ATPDR (General summary)
Please note that the deadline has been extended to February 28, 2020 Audio version   Alternate formats Please note that the Consultation paper: Phase II of the ATPDR is available in alternate formats
Web page | 2020-01-16
audio full embedded
  Audio version (full text) Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) Contents, Introduction, Purpose, Next Steps Part 1: Small Transportation Providers Part 2: One Person, One Fare for International Travel and Small...
Web page | 2020-01-16
Audio version: Phase II – Consultation on ATPDR (full text)
Please note that the deadline has been extended to February 28, 2020   Audio version (full text) Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) Contents, Introduction, Purpose, Next Steps Part 1: Small Transportation Providers...
Web page | 2020-01-13
Enforcement actions taken by the CTA's enforcement officers
  2019-2020 (year to date) 2018-2019 2017-2018 2016-2017 2015-2016 Notice of Violation - with Administrative Monetary Penalty 13 16 28 15 10 Total number of violations found Note 1 188 49 63 42...
Web page | 2020-01-08
Assigned severity levels and types of contraventions - Rail
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation setting out the administrative monetary penalty (AMP) that...
Web page | 2020-01-08
Effective December 28th, 2019 - Notification to Air Carriers of Upward Revision of the Limits of Liability Governed by the Montreal Convention
Reference is made to the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal, on May 28, 1999 (Montreal Convention), which came into force on November 4, 2003 for international carriage between Canada and countries that have ratified the Convention....
Web page | 2019-12-24
What you need to know when your air travel is disrupted
CTA Air Travel Complaints If your travel has been disrupted and you're not satisfied with how an airline resolved your issue, you can file a complaint, with the Canadian Transportation Agency (CTA). The CTA can help resolve complaints about air travel within, to and from Canada. Our role is to...
Web page | 2019-12-24
Sample Combined Notice: Downloadable signs
Notice Requirements - Air Passenger Protection Regulations New signage requirements effective December 15, 2019.  Source: A Guide Communicating Key Information to Passengers: A Guide. For their flights to or from an airport in Canada, airlines must ensure that the standard notices are...
Web page | 2019-12-09
Bankruptcy/cessation of air operations from the carrier – instructions for air travelers
If your air travel is affected by a carrier's bankruptcy/cessation of activities, we suggest the following: Contact your travel agent or transportation providers as soon as possible to make alternative arrangements. If you paid by credit card, contact the credit card company to see if you are...
Web page | 2019-12-05

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