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December 19, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced the publication of new data to provide Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the...
News | 2022-12-19
Overview
This quarterly update shows the number of air travel complaints submitted by passengers to the Canadian Transportation Agency (CTA), per 100 flights and sorted by airline.
Context
The complaint data is based on the information submitted by passengers and may not have been reviewed by...
Web page | 2022-12-19
(A) On or about July 7, 2022, at or near Kelowna International Airport (CYLW), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS3323, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-12-05