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The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions.
With the help of the ADR Institute of Canada, we have moved...
News | 2022-11-22
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Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2022-11-09
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Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2022-11-09
(A) On or about April 27-2022, Kississing Lake Lodge Ltd., advertised the price of an air service on their Facebook page without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the APPR.
Enforcement Actions | 2022-11-09
Canadian
Transportation
Agency
Download the PDF of the Annual Report
Table of contents
Message from the Chair and CEO
Who we are
Transportation industry context
Regulating industry
Resolving disputes
Assessment of the Act
Appendix: Reporting on dispute...
Publication | 2022-11-07
Featured resources
Best Practices for Indoor Relief Areas for Service Dogs in Terminals New
International Working Group on Special Service Request Codes New
Take charge of your travel:...
Web page | 2022-11-07
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Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Purpose
Some persons with disabilities use...
Web page | 2022-11-07
(1) On or about January 18, 2022, WestJet did not provide the prescribed compensation requested by passenger (SVMEME) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger...
Enforcement Actions | 2022-10-31
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Report No: LTR-FRL-2022-0029
Date: March 31, 2022
Author(s): Shelley Roberts & Caidence Paleske
Aerospace
Executive Summary
Beginning in 2021, in collaboration with the National Research Council of Canada (NRC), the Canadian Transportation Agency (CTA)...
Publication | 2022-10-25
Section 1: Institutional GBA Plus Capacity
The Agency continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are...
Web page | 2022-10-25