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Take charge of your travel
Preparing to travel? These resources will help. They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
Curbside assistance and ground transportation
Watch the ASL videos Getting information about the terminal ASL version of Getting information about the terminal This is an American Sign Language (ASL) video with no audio Continue to the next video: Curbside assistance when you arrive at the terminal...
Web page | 2020-12-03
Discussion paper: Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
Alternate format available PDF 1. Introduction The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
CTA Releases “What We Heard” report on Phase II of its Accessible Transportation for Persons with Disabilities Regulations
November 26, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today released its “What We Heard” report, summarizing the input received during its consultations on Phase II of its Accessible Transportation for Persons with Disabilities Regulations (...
News | 2020-11-26
Consultations on Phase II of the Accessible Transportation for Persons with Disabilities Regulations: What We Heard
Alternate format available PDF 1. Introduction The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
Notice of Virtual Oral Hearing: Application by Lui Greco against Air Canada
In the matter of Application by Lui Greco against Air Canada Case No. 17-05263 The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, January 27 to Friday, January 29, 2021, from 9:00 a.m. to 5:00 p.m. (EST). The purpose of the oral hearing is to allow the...
News | 2020-11-24
Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
Case No. 20-01590 September 30, 2020 Prepared by: Tom Oommen, Inquiry Officer Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
Accessibility and recovery: Breaking barriers to travellers with disabilities as aviation rebuilds
Chair and CEO Keynote Address to the IATA Global Accessibility Symposium – October 27, 2020 The air transportation sector is going through its greatest crisis since the first international commercial flight a century ago. That flight was operated by Aeromarine Airways, which in 1920 began a...
Speeches | 2020-11-02
Take Charge of Your Travel: A Guide for Travellers with Disabilities
Read the pdf (694 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to use this guide   Preparing to travel? This...
Publication | 2020-10-09
Saskatoon Airport Authority
(A) On or about February 26, 2020, the Saskatoon Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days...
Enforcement Actions | 2020-09-23

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