Agency site
Displaying 1-7 of 7 items.
Accessible, rail and marine transportation
An Agency mediator helps parties settle their differences through negotiation (face-to-face or by teleconference).
Type of disputes
Possible outcome
Accessibility (disability-related)
Rail
Marine...
Web page | 2023-09-30
Disclaimer: This document is not the official version of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings) (Dispute Adjudication Rules). This document is a reference tool only. It is not a substitute for legal advice and has no official...
Publication | 2023-09-30
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2023-09-30
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the...
Web page | 2023-09-30
Getting started
What is adjudication?
How adjudication works
How to submit an application
Managing your case
How to manage your case
Forms
Deadlines for filing
How to upload documents
Annotated Dispute Adjudication Rules...
Web page | 2023-09-30
Rail and marine transportation
An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email.
Type of disputes
Possible outcome
Rail
Marine
The case officer works with the parties...
Web page | 2023-09-30
Date: Tuesday, May 16th, 2023 Meeting Details
Time: 9:00am EST
Location: Room B45, Senate of Canada Building and by videoconference
Table of contents
Introduction
Opening Remarks
Relevant Legislation
Committee Members
Follow-ups...
Web page | 2023-09-15