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On or about the 7th day of July, 2019, at or near the Fort Lauderdale International Airport (KFLL), during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its International / Transborder Tariff thereby violating...
Enforcement Actions | 2019-12-19
(A) On or about July 29, 2019, when flight TSC309 was delayed on the tarmac at the Rome – Fiumicino Leonardo da Vinci International Airport, Air Transat A.T. Inc did not provide passengers with food, free of charge, in reasonable quantities, taking into account the length of the delay, the time of...
Enforcement Actions | 2019-11-25
Note : this Notice of Violation was withdrawn on February 24, 2021.
Date of revision : February 24, 2021
Enforcement Actions | 2019-11-25
(A) On or about September 11, 2019 at Halifax Stanfield International Airport, United Airlines, Inc. operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at self-service machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of...
Enforcement Actions | 2019-11-25
(A) On or about October 29, 2019, Société Air France, carrying on business as Air France, made reference to an air transportation charge in the booking system found on the web site airfrance.ca/en and did not set out the charge under the heading “Air Transportation Charge”, thereby contravening...
Enforcement Actions | 2019-11-25
(A) On or about July 22, 2019 at Halifax Stanfield International Airport, Air Canada operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air...
Enforcement Actions | 2019-08-28
Note : the Transportation Appeal Tribunal of Canada dismissed the penalty of $2,500 assessed against Porter Airlines Inc. in relation to the contravention respecting the operation of a flight out of the Halifax Stanfield International Airport on or about July 22, 2019.
Date of revision : April 29...
Enforcement Actions | 2019-08-28
Note : the violations dated July 23, 2019 and August 7, 2019 were withdrawn.
Date of revision : May 06, 2021
A) On or about July 25, 2019 at Calgary International Airport, Air Transat A.T. Inc. operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Boarding Gate...
Enforcement Actions | 2019-08-28
A) On or about July 22, 2019 at Halifax Stanfield International Airport, WestJet; operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger...
Enforcement Actions | 2019-08-28
Note : this Notice of Violation was withdrawn on May 6, 2021.
Date of revision : May 6, 2021
Enforcement Actions | 2019-07-15