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Decision No. 33-AT-A-2019
INTERPRETIVE Decision – Applications made pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA).
On June 21, 2019 the CTA issued an interpretive decision (33-AT-A-2019) to inform passengers, transportation service providers,...
Web page | 2020-06-22
June 25, 2020 – Gatineau, QC – Canadian Transportation Agency
Starting today, persons with disabilities have new protections under the Canadian Transportation Agency’s (CTA) Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
The ATPDR require transportation service...
News | 2020-06-25
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Purpose
ASL version of Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Transportation service providers
The CTA's vision is to make Canada's national transportation system the most...
Web page | 2020-09-08
Read the pdf (694 KB)
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Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to use this guide
Preparing to travel? This...
Publication | 2020-10-09
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, January 27 to Friday, January 29, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
The purpose of the oral hearing is to allow the...
News | 2020-11-24
December 3, 2020 – Gatineau, QC – Canadian Transportation Agency
On this International Day of Persons with Disabilities, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation...
News | 2020-12-03
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PDF
1. Introduction
The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier.
Remember:
Advise carrier of the nature of your disability;
Obtain written confirmation of services to be...
Web page | 2020-12-03
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ASL version of Resolving problems
End of ASL videos - Resolving problems
Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
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Planning is key
ASL version of Planning is key
Continue to the next video: Finding information
As a traveller with a disability, you should not face barriers when you travel.
It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03