Agency site
Displaying 21-30 of 183 items.
A. Background
In 2011, the Canadian Transportation Agency (Agency) initiated a monitoring exercise aimed at assessing and improving transportation service providers' compliance with section 1.2 of the Agency's Code of Practice: Removing Communication Barriers for Travellers with Disabilities (...
Publication | 2016-07-07
Introduction
More and more travellers are using the websites of transportation service providers to arrange travel. If persons with disabilities are to have equal access to these websites, transportation service providers must ensure that their websites are accessible. This resource tool is...
Publication | 2016-07-08
Background
The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by:
administering regulations and...
Publication | 2017-01-26
Accessibility Help Line
Have questions relating to accessible transportation?
Need help filing an accessibility complaint?
1-844-943-0273
Contact us Monday to Friday, 8 a.m. to 5 p.m. EST.
TTY: 1-800-669-5575
ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Table of Contents
Executive Summary
Introduction
Background
Consultative Process
What We Heard - Communications
What We Heard - Training
What We Heard - International Air Services
What We Heard - Technical Standards
What We Heard - Systemic Issues...
Web page | 2017-05-10
Introduction
In just 12 days, we will mark the 150th anniversary of Confederation. This is an opportunity to reflect on how lucky we are to live in this land of peace and prosperity, appreciate the progress we've made as a country, and consider the distances we have yet to travel.
At the heart...
Speeches | 2017-06-19
The Canadian Transportation Agency has the jurisdiction to investigate complaints on the accessibility of the federal transportation network when the issues involve persons determined to have disabilities for the purposes of the Canada Transportation Act.
The Agency has investigated or is...
Web page | 2017-06-21
Accommodation
The provision of services, new equipment or facilities, or modifications to a rule, policy, practice, or existing equipment or facilities in order to meet a disability-related need.
Activity limitation
Difficulties an individual experiences while executing activities, which may...
Web page | 2017-09-18
February 14, 2018 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued a determination, which orders the Greater Toronto Airport Authority (GTAA) to convene consultations to assess the effectiveness of current arrangements for the provision of...
News | 2018-02-15
Check against delivery
Great explorations: Advancing the accessibility of travel for all ages
It's a pleasure to be speaking at the International Longevity Centre's Age-Friendly Societies Forum. Longevity, of course, is about moving further through time, and when it comes to our own lives, the...
Speeches | 2018-05-03
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