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Today marks a milestone for air travel in Canada.
The Air Passenger Protection Regulations, or APPR, will, for the first time, lay out airlines' minimum obligations to passengers if, for example, their flight is delayed or cancelled, they're denied boarding, they sit on a plane during a tarmac...
Speeches | 2019-05-28
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations, May 24, 2019
News | 2019-05-28
June 12, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) announced today that the amended Air Transportation Regulations (ATR) are now finalized. The CTA delivers its air transportation mandate through the administration of the ATR.
The ATR were...
News | 2019-06-12
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
Purpose
This Notice is to inform the air industry, and other interested stakeholders, of a determination made by the Agency on the criteria it will apply to determine what constitutes an “air service”.
Air service
The Canada Transportation Act (Act) states that no person shall operate an “air...
Web page | 2019-08-09
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly.
Consult the Government of Canada's Hurricane...
News | 2019-09-04
No Person Left Behind: Working Together to Advance the Accessibility of Air Travel
Check against delivery
I'd like to thank IATA for inviting me to speak today, and congratulate the organization and each of you for organizing and participating in an international conference focused...
Speeches | 2019-12-02
Part V.1 of the Air Transportation Regulations sets out requirements for all-inclusive air price advertising.
These rules help consumers easily determine the total price of advertised air services, and encourage fair competition among advertisers of air services.
Help with implementation...
Web page | 2019-10-08
Context
Effective December 8, 2009, the Canadian Transportation Agency (Agency) allows charter flights operated by U.S. carriers under season-long contracts with all professional sports teams that include multiple stops in Canada. Following the amendment of the Air Transportation Regulations, SOR/...
Publication | 2019-09-26